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Terms & Conditions

Terms, Conditions and Refund Policy

Terms and Conditions

Terms and Conditions of Web Site Usage

IMPORTANT - PLEASE READ THESE TERMS OF USE CAREFULLY AS YOUR USE OF THIS WEB SITE IS GOVERNED BY THESE TERMS OF USE.

idappcom Ltd. ("idappcom") provides information, newsletters, software (including scripts), multimedia clips, forms (collectively, the "Materials") and the User Forum, Internet links, technical support, training and other services (collectively, the "Services") on this web site for your use, subject to the following terms ("Terms of Use"). By accessing this web site you are agreeing to the Terms of Use.
If you breach the Terms of Use, your authorization to use this web site is automatically terminated and you must destroy all Materials that you have obtained from this web site, whether copied, downloaded, printed or otherwise.
 
idappcom reserves the right to amend these Terms of Use at any time. Your use of this web site and all Materials and Services accessed through this web site are governed by the Terms of Use as posted at the time you access this web site.
 
User ID and Password
 

Some parts of this web site, such as the idappcom Support Centre are User ID and password controlled. You agree to register using accurate, complete and current information. You further agree that you will not allow any other person or entity to use your User ID and password to gain access to any restricted parts of the web site and you will notify idappcom if you become aware of any unauthorized use of your User ID and password.
 
Copyright
 
The contents of this site including, but not limited to, all text, HTML code, Java code, multimedia clips, images, graphics, icons, software and all other Materials on this web site are protected by copyright, trademark and other intellectual property laws of the U.K., and international treaties which idappcom either owns, is public domain or has obtained the rights, to use such content on the web site.

Trademarks
 

Trademarks on this web site may not be used except with the express written permission of the owner.
idappcom, the idappcom logo and the Traffic IQ logo are trademarks or registered trademarks of idappcom Ltd.
All other trademarks are the property of their respective owners.
 
Use of Web site
 
idappcom grants you a non-assignable and non-transferable limited licence to access and use (display, print, download) the Materials and Services for your personal, non-commercial use. You must retain all copyright notices (such as idappcom Ltd. All Rights Reserved."), trademark notices and other proprietary notices that are contained in the original Materials. You are not permitted to copy, modify, reproduce, sell, rent, lease, loan, distribute, or otherwise dispose of, deal with or use the applicable Materials or Services for any public purpose or for any commercial gain.
Parts of this web site are available only to registered users and subject to payment and other agreements. You agree not to attempt access to these parts of the web site without complying with all terms of such agreements. If you are authorized to access a part of this web site for a certain time period, then the licence to use the Materials and Services will terminate upon the expiration of the applicable time period.

Software Licence Agreements Incorporated in Terms of Use
 
All software accessed from this web site is governed by written or electronic software licence agreements (SLAs). The terms of such SLAs supplement these ‘Terms of Use’, and are incorporated in these Terms of Use by reference. In the event of a conflict between these Terms of Use and the terms and conditions of the applicable SLA, the terms and conditions of the applicable SLA will prevail. All software applications not governed by a specific software licence agreement are governed by these Terms of Use.

Disclaimer

The Materials and Services on this web site are provided for educational or informational purposes only. It is not intended to provide legal, accounting or other professional advice and should not be relied on as such.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
 
A) EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN A WRITTEN AGREEMENT BETWEEN YOU AND idappcom, THE MATERIALS AND SERVICES ON THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, DURABILITY OR ITS NON-INFRINGEMENT;
 
B) idappcom DOES NOT REPRESENT OR WARRANT THAT THE MATERIALS OR SERVICES ON THIS WEB SITE WILL BE FREE FROM ERRORS, VIRUSES OR OTHER DEFECTS; AND
 
C) YOU ASSUME ALL RISKS IN THE TRANSMISSION OF ANY DATA OR INFORMATION TO AND FROM idappcom, INCLUDING ANY INTERCEPTION BY THIRD PARTIES.
 
Limitation of Liability
 

IDAPPCOM WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE WEB SITE MATERIALS AND SERVICES, LOSS OF PROFITS OR LOSS OF DATA), EVEN IF INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, IDAPPCOM'S AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT IS LIMITED TO THE AMOUNT OF THE FEES PAID BY YOU TO idappcom FOR USE OF THE WEB SITE MATERIALS OR SERVICES THAT IS THE SUBJECT OF THE CLAIM.

SSL Certificates
 

idappcom has acquired certain Server Digital ID certificate ("Certificate") for use pursuant to the terms of the suppliers Server Certificate Agreement (the "Agreement"). The Certificate is a computer based record that contains, among other things, idappcom's public key for use in connection with the encryption and decryption of electronic messages transmitted from selected portions of this web site.
Under the Agreement, the supplier disclaims any warranty with respect to the services provided by it and makes no assurances of the results of the cryptographic methods implemented in connection with the Certificate.
 
By transmitting any data or information to idappcom, from this web site, you acknowledge and agree that idappcom does not make any representation or warranty, express or implied, concerning the Certificate or the results of the cryptographic methods implemented in connection with the Certificate, including any representation or warranty as to the functionality, performance, operation or non-infringement of the Certificate or the cryptography technology or any implied warranties of merchantability or fitness for a particular purpose.

Links to Other Web Sites
 

THE LINKS ON THIS WEB SITE TO THIRD PARTY WEB SITES ARE PROVIDED FOR YOUR CONVENIENCE ONLY. IDAPPCOM IS NOT RESPONSIBLE FOR AND DOES NOT ENDORSE, CONTROL OR MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE CONTENTS, PRODUCTS AND SERVICES OFFERED FROM THIRD PARTY WEB SITES. YOU ARE RESPONSIBLE FOR VERIFYING THE ACCURACY OF THE INFORMATION CONTAINED IN THIRD PARTY WEB SITES, FOR COMPLYING WITH THE TERMS OF USE FOR SUCH THIRD PARTY WEB SITES, AND FOR REVIEWING AND UNDERSTANDING THE PRIVACY POLICIES OF SUCH WEB SITES.
 
User Forum
 
The User Forum in the Support Centre is a forum for posting information, questions and materials related to the discussion topics. idappcom does not endorse any materials that are User Forum and such materials do not necessarily reflect the views of idappcom. You agree that you will only post materials that you own or materials you have a right to post, distribute or display. You agree to defend idappcom from any third party claim that may arise from the posted material and you will indemnify idappcom from any costs or expenses that may result from such a claim.
 
When using the User Forum, you agree that you will not:
 

  • post or transmit any material that is unlawful, harmful, defamatory, obscene, indecent, profane, discriminating, harassing, threatening, infringing of intellectual property, invasive of privacy, or otherwise objectionable
  • post or transmit any unsolicited promotional material (commercial and non-commercial), including "junk mail", "spam" and "chain letters"
  • post or transmit any material that contain viruses, corrupted files or any software or programs that may damage or interrupt the software, hardware or telecommunications equipment of others; or
  • harvest or otherwise collect information about others, including names and E-mail addresses
  • You agree to grant idappcom a royalty free, world-wide, right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your posted content in any media
     

idappcom is not responsible for the content of the postings made by you or any third party and is not obligated to edit, remove, or filter the postings. idappcom, however, reserves the right to edit, refuse to post or remove any material posted on the User Forum at any time in its discretion.

Jurisdiction
 

This web site is controlled by idappcom from its offices in the United Kingdom of Great Britain and Northern Ireland (the U.K.) By accessing this web site, you agree that all matters relating to your access of this web site will be governed by the laws of the United Kingdom without regard to the conflicts of laws principles. You also agree to submit to the exclusive jurisdiction of the courts of the United Kingdom.
 
idappcom makes no representation that the Materials and Services on this web site are appropriate or comply with the laws of jurisdictions outside of the U.K. If you access this web site outside of the UK, you are responsible for ensuring that you comply with local laws.

Delivery

Software, which includes applications and files from our libraries, is only delivered electronically via download link from the downloads page of this web site. On completion of the purchase process you will be provided, via email, with an key to unlock the evaluation copy you have already downloaded.

Should you require this key to be renewed for any reason please contact sales but note that we reserve the right to make an additional charge.

Subsequent, licenced, upgrades and updates to applications and/or files are available on our website for electronic download only.
There is no delivery of software on any physical media.  

Refund Policy

Refunds
 

If you feel you require a refund you may request the refund by contacting us at enquiries@idappcom.com. We review all refund requests on a case-by-case basis and reserve the right to decline any refund for any reason (e.g. you have already downloaded the software and obtained a key). If a refund is approved, it will be actioned through the payment gateway you paid through; Sage Pay (for Credit Cards). Your refund will be credited to your account or to the card you made payment with. If you paid using a credit or debit card through Sage Pay, you will receive a full refund minus the gateway processing costs. These costs are subject to change, from time to time, according to Sage Pay terms.

Under almost any circumstances, we will not provide a refund after 30 days have passed from the order date.

To request a refund, or ask a question, please contact enquiries@idappcom.com


These Terms of Use were last revised March 2012
 

idappcom - Auditing, verifying and enhancing the capabilities of corporate security defences.

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